Wildcard Corp.

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Steps to locate, edit and respond to your website ‘Contact Us’ form submissions

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Steps to locate, edit and respond to your website ‘Contact Us’ form submissions.

  1. Log into your website using your credentials

  2. In the top left corner, click the button that says “Website”

  3. In the dropdown, choose the “Sales” option

  4. In the left-side navigation bar under the “Sales” header, choose “Your Pipeline”

  5. The tiles in the “New” column are your contact submissions, newest to oldest

  6. Each tile has a “hamburger” menu button in the upper right corner when you hover on it. 

    • There are options to “Edit”, “Archive”, and “Delete”

  7. Click a tile to view the submission

    • The “Internal Notes” tab contains the body the the Contact Form submission

    • The “Contact Information” tab contains additional information that is not included in the submission header

    • Scrolling to the bottom of the page will display the date that the submission occurred

  8. To reply to a contact, use the contact’s information provided to respond via email or phone

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